Privacy Policy
Effective date: September 28, 2026
This policy explains the personal information Westbridge Insight processes when you use the website, create an account, join the newsletter, subscribe, or contact us.
Information we collect
- Account information such as your email address and authentication records.
- Subscription and billing metadata, including plan and payment-status identifiers. Card details are handled by the payment provider rather than stored by Westbridge.
- Newsletter preferences, confirmation status, consent timestamps, and delivery records.
- Usage information such as page views and product interactions where collection is permitted.
- Security and operational information such as IP address, audit events, request metadata, and abuse-prevention signals.
- Information you provide when you contact us.
Why we use it
- Provide accounts, content access, subscriptions, and customer support.
- Deliver requested newsletters and briefings.
- Secure the service, investigate abuse, and maintain audit records.
- Operate billing and maintain transaction records where paid plans are enabled.
- Understand service performance and improve the product, subject to applicable consent requirements.
Legal bases
Where GDPR or UK GDPR applies, processing may rely on performance of a contract, legitimate interests, legal obligations, or consent depending on the activity. You can withdraw consent-based choices at any time without affecting earlier lawful processing.
Service providers and transfers
We use service providers for infrastructure, authentication, email delivery, payments, and other operational functions. They process information only for the services they provide to us. Where information is transferred internationally, we use the safeguards required by applicable law.
Retention
We retain information only for as long as it is reasonably needed for the purpose it was collected for, including account operation, security, dispute handling, and legal or accounting obligations. Retention periods therefore vary by record type.
Your choices and rights
Depending on where you live, you may have rights to:
- access, correct, or delete personal information;
- object to or restrict certain processing;
- request portability of eligible information;
- withdraw consent for consent-based processing; and
- complain to an applicable data-protection authority.
Security
We use technical and organisational safeguards appropriate to the service. No internet service can promise absolute security, so we also monitor and audit access to sensitive functions.
Contact
For privacy requests, email nadir@westbridgeinsight.com.